Mmedidak
KO/EN
Reservation, Counseling & Revenue Management for Hospital Call Teams

Still running your call team on spreadsheets and sticky notes?

The first person blamed when a reservation slips through. The one juggling counselor management and ad compliance at the same time. medidak is the reservation, counseling, and revenue management platform built by a developer who watched hospital call team work up close.

FOR WHO

Built for people like you

Marketing Agency Managers

Managing several hospitals at once? If you're pulling together separate reservation, call performance, and revenue reports for every client, you need one screen that shows all your hospital data - and flags ad compliance risks before they become a problem.

Team Leads & Supervisors

Carrying both people management and performance pressure at once? Between checking on counselor wellbeing, script training, and reporting conversion rates, you're managing people and numbers single-handedly. When counseling history and performance are visible at a glance, managing gets a lot lighter.

Call Center Outsourcing Teams

Running outsourced hospital call operations? Between data-processing agreements, call recording management, and hospital-side requirements, there aren't enough hours in the day. medidak keeps every item you need for compliant outsourced operations inside one program.

CORE FEATURES

The 4 pillars of medidak

Reservation & No-Show Management
Reservation & No-Show Management

Miss one reservation, and the whole day falls apart.

Call Team & Counselor Operations
Call Team & Counselor Operations

You can't manage what you can't see - every counselor's day, visible at a glance.

Landing Page Builder
Landing Page Builder

Build and publish hospital landing pages yourselves, no developer required.

AI Adoption Consulting
AI Adoption Consulting

We identify the repetitive tasks AI can take off your team's plate first.

WHY MEDIDAK

Why we built medidak

While building a reservation, counseling, and revenue management program for hospitals, I realized the people using it every day weren't the directors - it was the call team. Watching agency managers, team leads, and counselors wrestle with the phones day after day, I learned that what they actually needed wasn't a flashy dashboard. It was a tool that could instantly answer questions like 'how many reservations fell through today,' 'is this phrase safe to use,' and 'is this counselor struggling.'

So medidak was designed to hold both worlds - the reporting screen directors see, and the screen the people answering calls actually use every day. No-show management, call team operations, landing page creation, AI adoption - every problem the field runs into daily is built right into the program.

Custom Dashboards

Every hospital, every team needs a different dashboard

medidak isn't a single fixed screen - we build dashboards tailored to how each hospital and agency actually operates. Below are real examples of the dashboards we build.

Call Team Operations

Call Team Performance Dashboard

Call counts, conversion rates, and attendance per counselor, all on one screen. We help supervisors manage by numbers, not gut feeling.

ReactNode.jsMySQL
Reservations & No-Shows

Reservation & No-Show Management Dashboard

Today's reservations, no-show history, and reminder delivery status in a calendar view. The system flags a missed reservation before it becomes a problem.

ReactPythonAutomation
Revenue & Settlement

Revenue & Settlement Report Dashboard

Revenue automatically aggregated by hospital and counselor into a report. Agency managers no longer need to compile data from multiple hospitals by hand.

Node.jsMySQLRPA
Landing Page Builder

Landing Page Builder

A drag-and-drop SaaS builder for creating landing pages. Marketers can build and publish campaign pages without a developer.

ReactNode.jsAWSMySQL
TECH STACK

The tech stack behind medidak

React
Fast, responsive screens so counselors can look up and enter information instantly, even mid-call, with zero lag.
Node.js / Express
A lightweight server architecture that stays stable and responsive even with many counselors connected at once.
Python
Fast to build and easy to modify for data cleanup and automation logic, so field requests get turned around quickly.
MySQL / PostgreSQL
Proven databases that store reservation, counseling, and revenue data reliably without data getting tangled.
Automation & RPA
Automatically sends reservation reminders, no-show alerts, and revenue reports - the system handles repetitive work, not your team.
AWS
Lambda, S3, CloudFront, EC2, RDS - from serverless to static hosting, infrastructure that holds steady even under traffic spikes.

Is the way you're doing this now really working?

Reservation management, ad compliance, call team operations, outsourcing regulations - if any of these sound familiar, medidak can help. Let us show you the real thing.

CONTACT

Get a Quote

Tell us what kind of dashboard you need - no need to have it all figured out.
We'll get back to you within 24 hours.

Before you reach out
It's fine if your requirements aren't fully defined yet
We can work with you even without a fixed budget
Small projects are welcome too